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Emergency Response Services
24/7 ambulance response in Nairobi, with a trained crew and treatment started on the way to hospital.
When to call us
- Road accidents and injuries
- Chest pain, difficulty breathing or collapse
- Severe bleeding, falls and fractures
- Loss of consciousness, seizures or sudden severe illness
- Any medical emergency at home, at work or in a public place
- Not sure? Call anyway and we will advise you


Where we respond
Fast emergency ambulance response in Kileleshwa, Westlands, Loresho, Kitisuru, Lavington, Kilimani, Karen, Langata, Parklands and Upper Hill, and across the rest of Nairobi. We also serve Kiambu, Nakuru, Machakos and Kisumu.
- Kileleshwa
- Westlands
- Loresho
- Kitisuru
- Lavington
- Kilimani
- Karen
- Langata
- Parklands
- Upper Hill
What happens when you call
You call
Tell us where you are and what has happened.
We dispatch
The nearest available crew is sent and stays in contact with you.
We treat
The crew assesses and treats the patient on scene and on the way.
We hand over
The hospital team receives the patient with a full report.
What to tell us
- Your exact location: estate, road and a nearby landmark
- What has happened and how many people are hurt
- The patient’s age and condition, if you know it
- A phone number we can reach you on