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Emergency Response Services

24/7 ambulance response in Nairobi, with a trained crew and treatment started on the way to hospital.

When to call us

  • Road accidents and injuries
  • Chest pain, difficulty breathing or collapse
  • Severe bleeding, falls and fractures
  • Loss of consciousness, seizures or sudden severe illness
  • Any medical emergency at home, at work or in a public place
  • Not sure? Call anyway and we will advise you
Jetflare ambulance ready for the next callJetflare ambulance at a hospital emergency department

Where we respond

Fast emergency ambulance response in Kileleshwa, Westlands, Loresho, Kitisuru, Lavington, Kilimani, Karen, Langata, Parklands and Upper Hill, and across the rest of Nairobi. We also serve Kiambu, Nakuru, Machakos and Kisumu.

What happens when you call

  1. You call

    Tell us where you are and what has happened.

  2. We dispatch

    The nearest available crew is sent and stays in contact with you.

  3. We treat

    The crew assesses and treats the patient on scene and on the way.

  4. We hand over

    The hospital team receives the patient with a full report.

What to tell us

  • Your exact location: estate, road and a nearby landmark
  • What has happened and how many people are hurt
  • The patient’s age and condition, if you know it
  • A phone number we can reach you on

Need an ambulance?

Our line is open 24 hours a day.