ABOUT US
Jetflare is a Private Ambulance service provider operating in Kenya. We have established a huge network of ambulances over the years to ensure that quality Emergency Medical Services are available to everyone in need. Our Ambulances are available in Nairobi, Nakuru, Kisumu and Mombasa. We strive to ensure that our ambulances reach the patient/customer within the golden 10 minutes upon receipt of a distress call. Our ambulances come staffed with a professional and experienced team of Paramedics and Emergency Medical Technicians (EMTs) and duly equipped to handle all forms of medical emergencies.
OUR MISSION
Our mission is to provide superior ambulance services through a dedicated and caring workforce, excellence in training and advanced technologies all the while being a good steward to the communities and Customers we serve.
OUR VISION
To be the leading provider of emergency medical services in Kenya, offering world-class care and professionalism to every patient, every time. We strive to continuously improve our services, invest in our staff and equipment, and maintain a commitment to excellence in all that we do.
OUR VALUES
We practice STARCARE– By Thom Dick
S- Safe: Actions need to be safe for me, my patient, my colleagues, other professionals, my organization and the general public.
T- Team Based: Every action I take should be in due regard of the opinions and feelings of my co-workers, including those from other agencies.
A- Attentive to Human Needs: We treat each patient/customer as a person, we keep them warm, we are gentle, we always tell you what to expect in advance. We treat the patient/customers relatives and family with similar respect.
R- Respectful: We always act with the same respect we would expect to be shown to us while dealing with Patients/Customers, colleagues, teammates from other agencies, the hospital staff and the general public.
C- Customer Accountable: We strive to always be accountable to the customer and be in a position to honestly declare “We did our very best for you given the circumstances”.
A- Appropriate: We ensure our actions are always appropriate – medically, professionally, legally and practically considering the circumstances of each case.
R- Reasonable: We ensure that our actions always make sense and that a reasonable colleague of our experience would act similarly under the same circumstances.
E- Ethical: We ensure that all our actions are fair and honest in every way.